Plans & Pricing
Taifa Mail plans, limits, and how to upgrade. Pricing is available on request.
All pricing is in Kenya Shillings (KES). No USD conversion, no hidden fees. Current plan pricing is available on request.
Plans
Free
Get started at no cost. Good for testing and low-volume transactional email.
- 100 emails/day, 3,000/month
- 1 domain
- 1 sender address
- API and SMTP access
- Email logs and delivery status
- No click tracking
Starter
For small apps and early-stage projects that need more volume and visibility.
- 500 emails/day, 15,000/month
- 3 domains
- 3 sender addresses
- Click and open tracking
- Scheduled sending
- Batch send API (up to 25 emails per call)
- Analytics dashboard (up to 7 days of history)
- Email templates (up to 10)
- CSV subscriber import
- Taifa Mail branding removed from emails
Pro
For growing products and businesses sending at scale.
- 3,000 emails/day, 80,000/month
- 5 domains
- 10 sender addresses
- Batch send API (up to 50 emails per call)
- Analytics dashboard (up to 30 days of history)
- Email templates (up to 30)
- CSV subscriber import
- Data export
- BIMI support
- 3 team members
Business
For high-volume senders who need maximum deliverability and support.
- Unlimited daily, 500,000/month
- Unlimited domains
- Unlimited sender addresses
- Unlimited email templates
- Analytics dashboard (up to 90 days of history)
- Data export
- Dedicated sending IP
- Priority support
- Taifa Mail branding removed from emails
- Up to 15 team members
Comparison
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Daily limit | 100 | 500 | 3,000 | Unlimited |
| Monthly limit | 3,000 | 15,000 | 80,000 | 500,000 |
| Domains | 1 | 3 | 5 | Unlimited |
| Sender addresses | 1 | 3 | 10 | Unlimited |
| API + SMTP | Yes | Yes | Yes | Yes |
| Email logs | Yes | Yes | Yes | Yes |
| Click tracking | No | Yes | Yes | Yes |
| Open tracking | No | Yes | Yes | Yes |
| Scheduled send | No | Yes | Yes | Yes |
| Analytics | No | Yes | Yes | Yes |
| Analytics history | - | 7 days | 30 days | 90 days |
| Templates | 2 | 10 | 30 | Unlimited |
| Batch send | No | 25/call | 50/call | 100/call |
| CSV import | No | Yes | Yes | Yes |
| Data export | No | No | Yes | Yes |
| BIMI | No | No | Yes | Yes |
| Team members | 1 | 1 | 3 | 15 |
| Dedicated IP | No | No | No | Yes |
| Priority support | No | No | No | Yes |
| Branding removal | No | Yes | Yes | Yes |
How to upgrade
From the dashboard:
- Go to Settings → Plan.
- Select the plan you want.
- Complete payment.
From the pricing page:
Visit govconnect.ke/pricing, pick a plan, and you will be prompted to sign in (or sign up) before checkout.
Payment
Payments are processed through Paystack. You can pay by:
- M-Pesa - you receive an STK push to confirm payment on your phone.
- Card - Visa or Mastercard.
Subscriptions renew monthly on the same date you first subscribed. You can cancel or downgrade at any time from Settings → Plan - changes take effect at the end of your current billing cycle.
If your payment fails at renewal, your account stays on the paid plan for a 3-day grace period. After that it reverts to Free plan limits until payment is resolved.