Inbound and forwarding

Taifa Mail can receive mail on your verified domains and fan each message out to one or more destinations: other inboxes, or your own webhook endpoint.

Use cases

• Run support@ or hello@ and forward to the right teammate.
• Turn replies into webhook payloads for your helpdesk.
• Collect inbound mail and read it back through the API.

Step 1: Verify your domain

Inbound runs on the same verified domains you send from. See Domain setup.

Step 2: Add a forward rule

1. In the dashboard, open the forwarding settings and create a rule.
2. Match a source address, for example support@yourbusiness.co.ke.
3. Add one or more destinations: an email address, a webhook URL, or both.

Step 3: Receive

Matching mail is relayed to your inbox destinations, and POSTed as signed JSON to any URL destinations. URL deliveries fire the email.inbound.forwarded webhook event.

Next steps

• Forwarding
• Webhooks