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Contacts

Contact Lists

Create and manage contact lists (audiences) for sending bulk email campaigns.

A contact list is a named group of contacts you send broadcasts and bulk emails to. Each list is an independent audience within your workspace, holding its own contacts.

A contact stores an email address, an optional name, and an optional set of metadata (arbitrary key/value pairs). Metadata can be used as template variables when sending. See Sending to contact lists.

Create a list

  1. Go to Audiences in the sidebar.
  2. Click Create List.
  3. Enter a name for the list (e.g. "Newsletter Subscribers", "Product Updates"). You can also add an optional description.
  4. Click Create.

Add contacts manually

  1. Open a list from the Audiences page.
  2. Click Add Contact.
  3. Enter the contact's email address (required).
  4. Optionally add a name and metadata fields.
  5. Click Save.

Each email address can appear only once per list. Adding an address that already exists in the list is rejected as a duplicate.

View contacts

Open any list to see the contacts in it. Contacts are listed newest first and paginated.

Delete contacts and lists

  • To remove a contact, open the list, find the contact, and click Delete.
  • To delete an entire list, go to Audiences, click the menu on the list, and select Delete List. This removes the list and all contacts in it.

Deleting a list is permanent and removes all contacts in that list. Export your contacts first if you need to keep a copy.

Limits per plan

PlanContact listsContacts per list
Free1100
Starter52,000
Pro2025,000
BusinessUnlimitedUnlimited

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